Frequently Asked Questions

HealthSoup is not a diet program or a specific diet. It is a platform for users to connect with qualified Registered Dietitian Nutritionists (RDN) and get reliable diet advice. If you are confused about the myriad of diet choices out there, HealthSoup is a great way to get science-based advice that will help you pick the right approach for your weight loss or other health goals.
All HealthSoup coaches are Registered Dietitians. They are registered with the Academy of Nutrition and Dietetics and are also licensed to practice in one or more US states.
After you sign-up for coaching, you complete a health profile that helps our nutritionist better understand your concerns and unique lifestyle. We then assign a Registered Dietitian to you who will provide a personalized diet plan. You can directly message your coach online with followup questions. The dietitian will also provide you with a review and assessment every 30 days to check on your progress and make any diet adjustments.
A meal plan can be purchased as an add-on to your coaching service. Our diet plan offers a easy and flexible approach to help you pick the right foods to eat from various food groups.
HealthSoup takes privacy very seriously. All communication between your device (phone, computer, tablet) and the HealthSoup servers use 256 bit encryption - the highest levels of industry standard encryption to avoid data being snooped at by unauthorized people. Also, all data is encrypted before being stored in our servers which means an unauthorized person cannot read the data without the necessary keys which they wont have access to.
Although our dietitians are licensed to provide medical nutrition therapy, we do not provide this service via the HealthSoup App due to licensing restrictions that vary by US State. The goal of this service is to educate users to make the right nutrition choices for a healthy lifestyle. We do plan to include this service in the future.
We offer different plans depending on your needs. You can check out the pricing here: Plans & Pricing
The free trial is a great way to test out the service to see if it is right for you. You can cancel anytime during the trial and you won't be charged. The monthly subscription doesn't require any long term commitments and you can cancel anytime.