Frequently Asked Questions

HealthSoup is not a diet program or a specific diet. It is a platform for users to connect with qualified Registered Dietitian Nutritionists (RDN) and get reliable diet advice. If you are confused about the myriad of diet choices out there, HealthSoup is a great way to get science-based advice that will help you pick the right approach for your weight loss or other health goals.
All HealthSoup coaches are Registered Dietitians. They are registered with the Academy of Nutrition and Dietetics and are also licensed to practice in one or more US states.
After you sign-up for coaching, you complete a health profile that helps our nutritionist better understand your concerns and unique lifestyle. We then assign a Registered Dietitian to you who will provide personalized diet recommendations. You can directly message your coach online with followup questions and progress updates.
This is one of the most common questions that users ask. The diet plan you will get from your coach does not include a traditional meal plan. The reason for this is that, our dietitians focus on providing you with reliable, science-based diet recommendations and guidelines for your lifestyle. These recommendations can help you achieve sustainable and healthy results. You have the ultimate flexibility to use these guidelines and pick the appropriate foods without significantly affecting your current lifestyle.
HealthSoup takes privacy very seriously. All communication between your device (phone, computer, tablet) and the HealthSoup servers use 256 bit encryption - the highest levels of industry standard encryption to avoid data being snooped at by unauthorized people. Also, all data is encrypted before being stored in our servers which means an unauthorized person cannot read the data without the necessary keys which they wont have access to.
Although our dietitians are licensed to provide medical nutrition therapy, we do not provide this service via the HealthSoup App due to licensing restrictions that vary by US State. The goal of this service is to educate users to make the right nutrition choices for a healthy lifestyle. We do plan to include this service in the future.
We offer different plans depending on your needs. You can check out the pricing here: Plans & Pricing
We offer a 30 day money back guarantee if you are not satisfied, no questions asked.