Frequently Asked Questions

HealthSoup is not a diet program or a specific diet. It is a platform to help users with mindful eating and 1-on-1 coaching with Registered Dietitian Nutritionists (RDN). If you are confused about the myriad of diet choices out there, HealthSoup is a great way to get science-based advice that will help you pick the right approach for your weight loss or other health goals.
You can get diet counselling for a wide variety of issues including weight loss, weight gain, athletics, increased energy, digestion, heart health, healthy pregnancy, mindful eating, and more.

Your coach can also help you navigate different diets such as Keto, South Beach, Atkins, Jenny Craig, Intermittent Fast, Cleanses, Paleo, Alkaline, Raw Food Diet, DASH, Mediterranean, Volumetrics, etc.

However, note that this service is not intended to diagnose or treat any diseases. We do not provide medical nutrition therapy as part of this service due to state licensing requirements in the US.
After you signup for nutrition coaching, you will complete an online health profile. We then assign a nutritionist coach to you based on your goals. Your coach will provide a personalized diet plan based on your goals and lifestyle. You can directly message your coach online with followup questions anytime. Your coach will also have access to your journal and will be able to give you advice on your diet based on your food log.
All HealthSoup coaches are Registered Dietitian Nutritionists (RDN) who have gone through a didactic program and received their Bachelor’s Degree. They have then completed a dietetic internship that at minimum included 1200 supervised practice hours in the clinical, food service and community specialty areas. From there they have taken and passed the Registration Examination for Dietitians. All our coaches are registered with the Academy of Nutrition and Dietetics and are licensed to practice in one or more US states.
No. HealthSoup is a platform that connects users to Dietitians (similar to how Uber connects riders with drivers). All our coaches are independant service providers who have been vetted by our staff to have valid RDN licensing.
If you purchase the Diet Plan Pro service then a meal plan is included.
HealthSoup takes privacy very seriously. All communication between your device (phone, computer, tablet) and the HealthSoup servers use 256 bit encryption - the highest levels of industry standard encryption to avoid data being snooped at by unauthorized people. Also, all data is encrypted before being stored in our servers which means an unauthorized person cannot read the data.
Although our dietitians are licensed to provide medical nutrition therapy, we do not provide this service via the HealthSoup App due to licensing restrictions that vary by US State. The goal of this service is to educate users to make the right nutrition choices for a healthy lifestyle. We do plan to include this service in the future.
We offer different plans depending on your needs. You can check out the pricing here: Plans & Pricing
The free trial is a great way to test out the service to see if it is right for you. You can cancel anytime during the trial and you won't be charged. The monthly subscription doesn't require any long term commitments and you can cancel anytime.